FAQ's
Q. HOW LONG WILL THE PRE-SALE RUN FOR?
A. The presale will run until 9pm Sunday 6th October. We figure that this will give everybody the opportunity to have a pay day, giving you all a chance to make a purchase.
Q. CAN I STILL PURCHASE A BOXSET ONCE THE PRESALE HAS ENDED?
A. Sadly NO, once the presale has ended you will not be able to purchase the boxsets.
Q. IS THERE A BUY NOW PAY LATER OPTION SUCH AS KLARNA?
A. We are in the process of trying to arrange this. If we manage to make this facility available then there will be an announcement via email.
Q. HOW LONG BEFORE I RECEIVE MY ORDER?
A. Once the presale has ended, all the orders will be collated and sent for production. The production process takes 7 weeks in total. Once received by our distribution hub, all orders will be shipped out. We estimate that from the end of the presale the first deliveries should be dispatched after 8 weeks. We will communicate the production and delivery status to everybody throughout the process.
Q. WHO IS DISTRIBUTING THE ORDERS?
A. This will be carried out by our good friends at Kniteforce Records. They have extensive experience and the infrastructure to be able to manage your order in the most efficient manner.
Q. WHAT DELIVERY SERVICE DO YOU USE?
A. All UK orders will be sent using the Royal Mail 48 Tracked service and should take 2-4 days from the point of dispatch. All US orders will be sent to our US distribution hub via courier and then onward my Media Mail to finish their journey. The remaining EU and ROW territories will be serviced by Royal Mail and delivery from the point of dispatch can take between 3 – 17 days.
Q. HOW MUCH DOES DELIVERY COST?
A. Although delivery costs at checkout will be based on weight, below is an indication of the cost of a single item. Please be aware that although the 7inch boxset is only 360grams in weight, the 12inch boxset is 2.6KG.
UK: 7inch - £5.50 / 12inch - £8.50
EU: 7inch - £11.90 / 12inch - £17.50
US: 7inch - £10.50 / 12inch - £12.50
CANADA: 7inch - £15.75 / 12inch - £32.00
AUS/NZ: 7inch - £17.85 / 12 inch - £38.50
JAP/CH/HK: 7 inch £16.20 / 12inch - £30
CANARY ISLANDS: 7inch - £15.75 / 12inch - £21.50
ROW: 7inch - £18 / 12inch £40
Q. IF I BUY A BOXSET AND A T-SHIRT WILL THEY ARRIVE AT THE SAME TIME?
A. No, your t-shirt will be processed immediately and should arrive within 5 working days.
Q. CAN I GET A REFUND?
A. We hope that you won’t require a refund but if prior to the end of the pre-sale you would like to cancel your order then please send us an email to info@forceandstyles.com, stating your order number and that you would like to cancel and we will of course ensure that happens. Once orders have been dispatched and received, if your boxset is damaged or indeed hasn’t arrived then please contact us by the same email address and we will do all we can to resolve the issue by either refund or replacement.
IF YOU HAVE A QUESTION THAT THIS PAGE DOES NOT ANSWER THEN PLEASE SEND US AN EMAIL AT info@forceandstyles.com AND WE WILL ENDEAVOUR TO ADD IT, UNLESS OF COURSE IT'S REALLY STUPID AND THEN WE DEFINITELY WON'T!